Privacy policy

Information we collect

• Information you give us: your name, phone number, email address, preferred language and details about your situation when you call, chat or send a form.
• Call recordings and chat transcripts: calls are recorded, and chat conversations are stored. Phones and chat are answered 24/7, with AI covering when no staff is free; when AI answers, your messages are processed by that service to respond.
• Technical information: basic data sent by your browser, such as pages visited, device type and approximate location.

Analytics and cookies

This site uses Google Analytics 4 to measure visits, such as which pages are viewed and how visitors arrive. Google sets cookies in your browser to do this. You can block or delete cookies in your browser settings. Learn how Google uses this data in the Google Privacy Policy.

How we use information

• To respond to you and schedule a consultation
• To evaluate whether we can help and to check for conflicts of interest
• To improve this site and our service
• To meet legal and professional obligations

Sharing

We do not sell your personal information. We share it only with service providers that help us operate (such as phone, chat, hosting and client intake systems) under confidentiality obligations, or when required by law.

Retention and security

We keep information as long as needed for the purposes above and as required by law and professional rules, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Children

This site is not directed to children under 13. A parent or guardian should contact us about a juvenile matter.

Your choices

You can ask us to access, correct or delete information you have given us, subject to legal and professional obligations. To make a request, call (214) 239-2013 (English) or (214) 880-6293 (Spanish), or write to us at the address below.

Contact

Texas Criminal Defense Attorneys PLLC, 325 N St. Paul Street, Suite 3129, Dallas, TX 75201.